Powerful Teams: Communication & Emotional Intelligence for Perrigo
The Objective
Perrigo aimed to strengthen communication and collaboration within its very diverse and multicultural Marketing Team by deepening emotional intelligence across the group. Recognizing the vital role of empathy, trust and presence in fast-paced team dynamics, we designed and delivered an interactive training focused on emotional intelligence and human connection at work.
Our Approach
We co-created a customized program built around three essential pillars:
Emotional Intelligence Foundations: Supporting participants to increase self-awareness and emotional regulation, and to understand how emotions shape interactions and team dynamics
Empathy and Trust Building: Facilitating connection through experiential practices designed to strengthen empathy, build psychological safety and cultivate deeper trust across the team
Mindful Communication: Introducing frameworks and in-the-moment exercises to foster clarity, active listening and more intentional ways of relating, even under pressure
Program Structure
Interactive Exercises: Participants engaged in small-group and partner practices designed to activate emotional intelligence and build relational skills in real time
Guided Reflections: Structured space for individual and group reflection helped bring insights into awareness and translate them into meaningful action
Team Connection Moments: Through thoughtfully designed dialogue and sharing, the team uncovered new perspectives, common ground and renewed energy for collaboration
The Results
The workshop delivered tangible outcomes
Increased Self-Awareness: Participants reported deeper understanding of their emotional patterns and the impact they have on others
Enhanced Team Trust: The shared experience created an atmosphere of openness and psychological safety, strengthening relationships across the team
Improved Communication: Attendees left with practical tools and a renewed commitment to listening more deeply, expressing themselves more clearly and supporting each other with empathy
Learnings
The workshop surfaced a number of powerful individual and collective insights. Here are some of the key takeaways shared by participants:
Mindful communication improves clarity, connection and emotional understanding
Pausing before responding allows space for reflection, helping avoid assumptions and reactive patterns
Mirroring and being mirrored can feel neutral and relieving, enhancing clarity in emotionally charged moments
People often seek to be heard, not “fixed”. Empathetic listening is more powerful than offering advice
Open, honest feedback must be delivered with care, at the right time and in the right tone
Self-awareness is essential. Many interpersonal challenges begin with internal projections or emotional triggers
Trust is built through micro practices such as validation, reliability, care and presence
Psychological safety is foundational for real communication, especially within hierarchical or high-pressure environments
Not every issue needs immediate resolution. Noticing patterns over time is often more impactful than reacting in the moment
Communication is not only about what we say, but how we say it. Tone, timing and context matter deeply
Conclusion
This emotional intelligence workshop empowered the Perrigo Marketing Team to connect, communicate and collaborate with greater presence and trust. The experience reflects Perrigo’s commitment to nurturing a healthy team culture, one that values emotional awareness, human connection and the ongoing development of its people.
For more insights on workshops like this check out our corporate Learning & Development Programs